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As one of the top custom software support services companies, we are a single stop partner to all your support & maintenance requirements. Our well-trained taskforce indulges in effectively coordinating, securing and administering your IT infrastructure be it software solutions or applications. We ensure latest updates and technology utilization while maintaining the software components.
We Are All Set to Support Your Software with Best Software Support Services
Keeping instant support and regular maintenance at the forefront, our team constantly offers needed services to let you focus on your core business areas, instead of bothering into the software application functioning. Our preventive maintenance, predictive maintenance and descriptive maintenance activities offer all the on-demand attention that is needed. Our taskforce has varied skills and experience to match it all.
We assist organizations in taking appropriate technological decisions that can empower them to take utmost care of their software infrastructure. Our years of experience and expertise in the industry makes the best fit for offering detailed consulting services, keeping in mind the core objectives of the company.
Our hiring service provides talented, professional and well-trained support resources that can very well monitor and manage all activities that are needed for smooth functioning of all software applications. They keep a track of all preventive and predictive maintenance to ensure lowest downtime and highest uptime.
Our team not only looks at the support and maintenance activities, it also is well versed in application development activities. It can take up changing of code, based on new requirements and bring it to a smooth implementation, after thorough testing. They are trained to perform all steps of the software lifecycle.
Our support services ensure round-the-clock security monitoring with all routine activities on a regular basis. We ensure no malicious attacks or intruders hindering the system. Our team comes up with regular vulnerability reports that keep us updated on what is happening. Our usage of latest technologies and tools helps us stay updated and alert.
We understand the significance of performance in software applications and hence our support services ensure special emphasis on performance monitoring. We make best use of different techniques and tools to keep checking on performance, extracting the gray areas to resolve them.
Our team constructs a proactive and robust disaster recovery plan for all software applications. We keep the entire checklist and plan ready so that whenever there is any unwanted scenario that needs disaster management, we are all ready. Our taskforce is well trained in handling such scenarios.
Considering cyber security the biggest risk today, we leave no stone unturned in full proofing our support and maintenance activities. Our network team tries hard to offer an environment that is safe all around and manages to immediately recognize any kind of mishap that is coming up.
Different organizations must abide by different statutory regulations based on the type of industry segment they belong to and based on the geography they operate from. Our support activities encompass all applicable standards based on area and domain, to offer complete support services.
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As a custom software development organization, we believe in delivering the best through our project execution methodologies that are reliable, contemporary and based on industry standards.
As a modern-day approach to project execution, DevOps leans on a seamless collaboration between the development and operations teams. We focus on quicker application delivery through this methodology, with a continual client feedback mechanism and even task distribution. There is a high quality of client satisfaction, revenue maximization and productivity that is availed through implementation of DevOps approach.
We follow the Agile Scrum approach in which go by the Agile manifesto and prioritize cross-functional collaboration with continual enhancement. There are skilled Scrum Masters who form our core team to implement tools like Jira, Confluence etc. Our software teams are in regular contact with the client teams at each phase of the project, offering iterative and incremental components of the applications.
The iterative way of working makes best use of a single project timeline that progresses towards a fixed set of deliverables. The project is executed in smaller parts and results are analysed before progressing further. Feedback from one execution is leveraged onto the next, enhancing the overall project performance, as the iterations go by. Teams refine and improve on the tasks as the project progresses.
A traditional approach to project execution, the waterfall methodology goes by a fixed set of execution sequence that happens one after the other. As a typical software development life cycle approach, it goes through inception, design, development, testing, deployment and maintenance. It is easy to understand and considered ideal for smaller projects. Each phase wraps up before the next phase kicks off.
Our round-the-clock support and maintenance team guarantees least idle time and efficient execution of all systems.
Client-first is our main motto. All our service offerings focus towards offering an unmatched experience to our clients.
We have successfully implemented several software development services and solutions in various domains. That establishes our expertise and proficiency in the software industry.
Our compatible and coordinated approach leads us to realize effective results in indicated time and budget. We endeavour to keep our clients happy and fulfilled to the core.
Define application support and maintenance services
What types of software applications would be supported?
Is it mandatory to go in for these types of services?
How large must be the team for supporting any software application?
Do we need automated tools and technologies to undergo regular support and maintenance?